Application process
Application process
We recognize that applying for a supported living or retirement community property can seem overwhelming or unclear, particularly if it’s your first time or if you lack support during the process.This page provides detailed information about the application process for living in one of our properties, including options for personal care or assistance. It also outlines how to apply for our technology enabled living support packages.
Paying for care and support
Many individuals cover the cost of care and support they receive through our services using what is known as a "personal budget.” A personal budget is a specific amount of money allocated to you by the local authority (typically your local council) to fund the care and support you require. Generally, a social worker or care manager will evaluate your needs and determine the appropriate amount of money to ensure you receive the necessary level of care and support.
After the assessment, you will have the freedom to decide who provides your care, as well as how, when, and where your personal budget is used. You can choose to have your local authority pay your selected support provider directly, or you can opt to have the money deposited into your personal bank account, allowing you to pay your provider yourself. This option is known as a Direct Payment. Additionally, some individuals, especially those in retirement communities, may choose to pay for their care and support independently, a method often referred to as ‘self-funding.’
How to apply
Some of our services allow direct applications, also known as self-referrals. This means you can reach out to our local team at the service you’re interested in and apply directly. However, most of our supported living services and retirement communities operate in partnership with the local authority, which requires a team from the local authority to submit a referral or application on your behalf.
Once we receive your application, a member of our friendly team will get in touch with you to discuss the next steps and arrange an assessment of your needs.
You can use our property search tool to check if we offer a suitable service in your area, and to learn more about any eligibility criteria and the application process. Please note, you must meet all conditions outlined in the eligibility criteria for your application to be considered. Additionally, your local authority can provide guidance on housing and support options available in your area.
Technology in the home
Our Technology Enabled Living packages feature a variety of personalized assistive technologies designed to help you maintain safety and independence in your home, while also providing added peace of mind. These packages are available without any eligibility criteria, meaning you can apply directly without needing a referral from your local authority.
Our customers include both Care Nest Homes residents and individuals living elsewhere. These products can be privately funded (self-funded) or purchased using the personal budget allocated by your local authority, if applicable.
For any questions about the application process or how our technology packages can support your independence, please refer to our technology FAQs. Alternatively, you can fill out our simple enquiry form, and a member of our team will reach out to discuss your needs.
